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Assimilation System: NEXT STEPS

Assimilation focuses on connecting with guests and newcomers. The overarching goal of assimilation is to help unbelievers become functioning followers of Jesus Christ. It is having a system that helps people become increasingly connected to Jesus and His church. We must seek to help people make various connection points such as classes, ministry opportunities, small groups, friendships, discipleship opportunities, and other relationships. The blessing of church systems is developing clear next steps so that you will assimilate people that you might otherwise not connect with and possibly even lose.

All of your systems need constant attention. Entropy will naturally set in as time goes on and they will need to be reenergized. Most systems need a new dose of energy every three to five years through some restructuring. Also, new ideas and new team members are good to give fresh and creative ideas. Attend a conference, read a book, or talk to another church about how they assimilate and connect with their guests. Always remain flexible and ready to make changes that will put new energy into your systems.

Dynamic Church Planting International describes these steps as demonstrating to first time guests that you want them to become second time guests. Demonstrating to second time guests that you want them to become third time guests. Demonstrating to third time guests that you want them to become regular attenders and then demonstrating to regular attenders that you want them to become fully functioning members. It is developing a systematic approach that will increase guest retention and connect newcomers into your discipleship process.

Last week’s article on assimilation focused on first impressions, which are very important, but you must think through the next steps.

  • Do you have a plan, a system, in place to focus on follow up after the initial connections?
  • How will you communicate to your guests what those next steps are?
  • How will you or will you get their contact information?
  • If you do get their contact information, how and who will follow up on them?
  • Do you have a card for them to fill out or a welcome center where they can receive a packet and/or gift for attending?

1.  Realize that if they do give you their information they will expect you to get in contact with them. Consider sending an email, a personal note, and giving them a call over the next week. It is best to connect with them within 48 hours and let them know how thankful and honored you are that they came. You can also send a letter from the church letting them know you are praying for them and desire to be a blessing to them and their family. In the first week you can touch them three or four ways through email, texting, a letter, and or a call.

2.  Consider giving their contact information to your small group leaders and/or your small group leaders. If you have multiple groups allow all of them to reach out to them inviting them into their group. It speaks volumes to guests that there are several options. Even if you only have one class or group be sure they reach out to the guests and invite to be a part of their group.

3.  Invite them to a newcomer’s meal. If you are having guests on a regular basis plan a time to invite all of them and be prepared to share the vision statement of your church, the discipleship pathway you have, and how they can become more involved. Be ready to answer any questions they might have. You do not have a big group but can train couples to take guests out to lunch and accomplish this on a more personal level. This can be a time to find out where they are spiritually in their walk with Christ or if they are even a believer yet.

If you are able to offer a luncheon Dynamic Church Planting International offers these suggestions, “Churches should consider a monthly mechanism that allows newcomers to get to know the pastor and other church leaders. Some churches hold this in the pastor’s home. Others do it at the church property or some other location. It usually includes food, often an entire meal. New guests are greeted, asked to sign-in, and given a nametag as they enter the area.”

“One place setting at each table says, “Reserved for Host.” A long-term volunteer or staff member will sit there and get to know everyone. Place information request sheets at each table. The table hosts encourage guests to use them. The hosts should also encourage guests to sign up for a class on basic Christianity. Between the meal and desert, one of the pastors gets up and talks for 3 or 4 minutes about the church’s history, introduces the staff, and encourages everyone to attend an Introduction to Christianity class.”

4.  Decide how you will handle membership and if you will require them to attend a membership class. The length and depth is up to you but there are five basic areas that are good to be covered including salvation, the ordinances, doctrine, what they can expect from your church, and what your church expects from them. This is a time to head off a lot of misunderstandings upfront because they are joining you, not the opposite. Someone has said it well, “The best time to lose a bad church member is before they join.”

5.  And most importantly, find out what works for you in your context. There are a lot of different ways to reach out and follow up on your guests. Think it through and be creative. There will be many ideas that you might want to implement but are not able to, yet. That is ok. The solution is to do what you can at your current size, ability, and stage of development. Do not focus on what you cannot do. Focus on what you can do and do it!

Assimilation System


Every church needs to take a hard look at developing systems that enable them to be more effective in caring for the people God has given them while remaining focused on reaching those who are far from God. There is no system where this truth is more important then in the area of assimilation. This is where you develop a clear process of next steps that help and enable unbelievers to become fully functioning followers of Jesus. How will you or will you follow up on the first time guest? Do you have a plan to help a first time guest to attend again?

It has been well said, “When we lose our why we lose our way!” If your church forgets that you exist to welcome sinners then you will lose your primary purpose for being there. It is natural to begin overly focusing on maintaining and servicing what is already there while ignoring Jesus’ call to seek and to save those who are lost. The older your church is the easier it becomes to drift from its mission. Are you a welcoming church? Are you friendly to those who decide to visit or are you only friendly to those who are already there?

Dynamic Church Planting International says this, “When a person visits your church for the first time, they are a gift from God. Likely, someone prayed diligently for this to happen. God himself has probably been tugging at them to attend. What did Jesus do with sinners who came to learn about spiritual truth? He welcomed them warmly. The ones who opposed truth-seeking sinners were the self-righteous religious leaders. Share with them what a wonderful gift it is to welcome sinners. Some church members will be tempted to act like the Pharisees.”

In U-Turn Church the authors say, “The gravitational pull of the church naturally pulls us inward, toward each other. If we are going to move outward toward those who are lost, it will take more energy than most of us dream.” Many church members are focused on their personal needs and their family’s needs. New people can be seen as a potential threat to their power and/or position. Assimilation is warmly welcoming those who come to our churches. You want to do all you can to help them to be touched by God and have the desire to return.

Those who attend your church can be described in four categories.

  1. Those who visit and are looking for something to connect with.
  2. Those who are beginning to take the necessary baby steps required to follow Christ.
  3. Those who have developed into mature disciples and are serving others. The reality is that once you begin to grow in your personal walk with Jesus, serving is the natural by-product.
  4. The ones who think they are mature but are unengaged and serving no one. This must be challenged the most!

As we focus on the first group (guests and seekers) you must develop a clear system of showing them how glad you are they came. They are not looking for a friendly church as much as they are looking for friends. What will you do with them when they do come? God has been working on their hearts and through people in their lives to get them there, so don’t blow it. Have a system that welcomes them and follows up on them because your desire should be for a first time guest to become a second time guest. What clear path do you have to reach out to them?

If your church forgets why you are there then you will begin to lose your passion and zeal for the unbeliever and those who are far from God. How can you tell that is happening? It did not happen overnight but occurred slowly and quietly. No one can really point to a specific time or day when you were overly focused on those inside the church and unconcerned about those outside. Somewhere along the way you naturally began to focus on maintaining and serving everyone that was already there. Internal ministries tend to overwhelm outward mission.

Follow-up is crucial but just as important is how they are received when they arrive.

  • Are there greeters ready to welcome them and show them where they need to go?
  • Do you have people in the parking lot to help them in that process? Train and empower your people to realize that they should all be welcoming hosts and hostesses. Train them to welcome guests into your church the same way they would welcome them into their homes. Tell them to always be on the outlook for someone they do not know, introduce themself, and engage them in conversation.
  • Are you creating a positive first impression? Some guests determine if they will ever come back in the first three, seven, or fifteen minutes. By then they will been either been greeted or not, lost in the building or guided to where they need to go, and have sensed whether people are truly glad they have come. The one thing that has not happened yet is the sermon, which has not even been preached. Some seem to discourage thinking about this and say we should not worry so much about first impressions but what happened to “given to hospitality?” Jesus welcomed sinners.

First impressions should never be left to chance.

Every leader and greeter should know how to make people feel welcomed. Be looking for those you do not recognize and make sure you introduce yourself to them and tell them how glad you are they came. Every aspect of the facility should be viewed through the lens of a first time guest. It has taken an unbelievable amount of courage to come into an environment that is completely foreign and uncomfortable to them. Do your best to make sure everyone is friendly, the place is clean, and they know they are loved.

Pastoral Care System

We know the biblical mandate of caring for the flock. I Peter 5:2 says, “ Shepherd God’s flock among you, not overseeing out of compulsion but freely, according to God’s will; not for the money but eagerly; not lording it over those entrusted to you, but being examples to the flock.” In Acts 20:28 Paul gives us more on this subject, “Be on guard for yourselves and for all the flock that the Holy Spirit has appointed you to as overseers, to shepherd the church of God, which He purchased with His own blood.”

Systems should always interconnect and overlap with one another. Ministry care and small groups are a perfect example of this. Small groups should be your first responders to the needs and emergencies that arise within their group. It should not be the responsibility of the pastor to personally attend to everyone but to make sure that everyone is cared for. Yes, everyone should receive pastoral care and no one should be responsible to care for more than ten to twelve people. A care system ensures that people care for each other and feel loved.

A caring shepherd makes sure that the flock God has led Him to pastor is ministered to properly. This involves developing a system that will help in making sure no one slips through the cracks but is lovingly ministered to. People bond to a church when they feel that they belong. Every person who attends needs a role and a relationship in order to feel like they are truly part of your church. A role is a place of service and a relationship means a place in a group. 
In order to offer people a role, you must develop serving teams.

In order to offer people relationships, you must develop Small Groups or Sunday School Classes. 
In general terms, the more you develop roles and relationships, the more your church will grow. A good care system requires as least three components: groups, teams, and then personal pastoral care. These provide people a place to belong, a place to serve, and people who care about them. A great definition of community is “People knowing and being known, loving and being loved, serving and being served, celebrating and being celebrated.”

This question must then be asked as you think through developing a good system. What has to happen for people to know, love, serve, and celebrate each other? Today we will focus on caring for people properly and in a spiritually healthy manner. The reality is that the small group leader is one of the most important members in your church. They are the ones who keep watch over their group as they pray for them and provide care as needed.

Dynamic Church Planting International gives this job description for a small group leader, “To help 3 to 10 people learn biblical truth and experience God while developing relationships with Christ, you, and other people.” We call these groups “Connection” groups and we tell everyone regularly that the best way to get “connected” is by participating in one. In our C-3 ministry statement we say we desire to be centered on God, connected to one another, and compassionate for our city. If people do not want to slip through the cracks they must get connected.

In order to build a good system of ministry care, begin with the small groups (Sunday School classes, Men’s & Women’s Bible studies, etc.) as your first responders to watch over those under their care. Then make sure your ministry leaders have their eyes on the needs of those who are serving on their teams such as greeters, music, and others who serve. Lastly, have a pastoral care team who also is watching for those who need care, whether on a regular basis or for a special occasion. This team needs to re recruited and trained on how to care.

These individuals can come from several places within the church. They may be deacons who have been called by the church to care for the widows and others in the church. Consider what a deacon care program would look like and set a systematic way of people being checked on and visited. Another option would be to look for some who have retired from their full time work, have the gift of shepherding or mercy, and really feel a call to minster in this way. There are always those who love being a part of a team that is focused on ministry care.

In the area of ministry care, Dynamic Church Planting International offers this process.

  1. Model what care ministry looks like by encouraging your potential workers to accompany you as you care for people.
  2. Mentor them by sharing what you are doing and why you are doing it.
  3. Monitor them as you begin to give care assignments. Give encouragement, guidance, and coaching as you continue to disciple them.
  4. Multiply workers by asking them to recruit others to the care ministry.

Hopefully, the workers you recruit will then recruit others to the pastoral care ministry. If there is no multiplication, pray for other workers who will not only provide ministry care but also raise up more ministry team members. Always be looking to develop workers and team members three deep. Every leader needs to be actively looking for an apprentice to train so that the ministry can multiply. It is not good when one person is the only one who knows what is going on. Make sure your leaders are training, mentoring, and coaching others up the leadership ladder.

Once I was asked if as a pastor I had a problem visiting the sick, shut-ins, and those in the hospital. By the way, it is a great question because we should all be willing to do what needs to be done. I replied that I did not have a problem with it and then asked him if he had a problem with it? You see, it takes a team of caring individuals and you cannot afford to build a system that is impossible to sustain.

Reproduction System

We know that God is a God of systems because of His design of the universe (solar system) and of the human body. Is there a system you would be willing to live without for one day? You couldn’t make it without the circulatory system because you would die without your heart beating and pumping your blood to keep you alive. If you gave up the skeletal system you would just be a blob in the floor and survival would be very short lived. Without the respiratory system you would not be able to breath and without air your life would be over in minutes.

There is a time to get to get our bodies scanned to see whether they are healthy or not. There is much debate and difference of opinion over whether the benefits of a full body scan is greater than the danger of the radiation used while performing it. Could it be that many churches are afraid of what a full spiritual scan of their body of believers might reveal? It would be good for all of us individually and corporately to lay back on God’s examination table and allow Him to expose our areas of sickness, disease, and unhealthy practices.

There is one system you could survive without and that is the reproductive system. You could do well but only for one generation. When you did finally die there would be no one else to carry on. Maybe this is a picture of many churches today. We have focused on all of the systems to care for who we already have but have forgotten about the importance of reproduction and multiplication. The church can get by for a period of time and even thrive at times but it will not reproduce the fruit that God has challenged us to multiply.

We need this spiritual examination to expose any areas of darkness to His light. Ephesians 5:13-14 says, “Everything exposed by the light is made clear, for what makes everything clear is light.” We should go ahead and submit to this body scan now because I Corinthians 4:5 tells us that one day He will bring to light what was hidden in darkness and He will reveal the intentions of our hearts. Why wait? Schedule this scan of your body of believers now and determine how well you are reproducing disciples, leaders, and churches.

Creating systems and using God-centered techniques will ultimately expand your capacity to care for your people and reach out. Good systems save you stress, time, energy, money, and a lot of headaches. These systems should follow a process that enables them to be gospel-centered and effective as well. In the area of outreach there can be much frenetic activity while seeing very few results. We know the Bible says one plants, one waters, and God gives the increase…but how should that impact the system we develop?

  1. We should build our systems firmly on the foundation of what the scriptures teach. We are commanded to share His glory with all the nations and to be fishers of men.
  2. Then we need to determine if that is really something we truly value. Does our lifestyle show that we are committed to reaching unbelievers with the truth of the gospel? When is the last time we shared the gospel with anyone or even invited him or her to church, a small group, or an event in order to bring him or her closer to Christ? If it is a value it drives us to do something about it.
  3. You begin with a biblical principle that leads to a value, which becomes tasks and habits. These are the things you do to make the value a reality in your daily life. What could you improve on in order to have a better opportunity to share the love of Christ with unbelievers? Matt Perman puts it this way, “To be productive means to get the right things done…To be effective is to get done what God wants done.” Our tasks and habits should be focused in order to maximize the opportunities we have every day.

Systems are designed to enhance our effectiveness. It is the way we organize the tasks we are performing. These are focused on the goals we have which should be in obedience to the Great Commission and doing everything for His glory. Reaching that goal is what brings fulfillment by having discerned what pleases Him. The missing ingredient is strategies, which are the actual action steps needed to find that fulfillment. Many develop systems and the reality is that all of us function within a system whether it is a good one or a bad one.

Strategies are what connect the system to the goal but they must be driven by a desire to be obedient. Matt Perman continues, “If we aren’t abounding in good work, the problem is likely not a lack of opportunity but a lack of desire.” Do we not have opportunity to share the love of Christ everyday? When we are in the store and the salesperson accidentally gives us the wrong information how will we respond? When the waiter is forgetful and takes too long on our order how will we react? Will we be able to talk to them about the love of Jesus?

What strategies do you have to be a light for Christ daily? You don’t have to volunteer at the local soup kitchen or go on a mission trip to be a witness. Here is a full proof strategy; be ready to arise and shine for Jesus every single day knowing you will have the opportunity to either to bring people closer to Christ or push them farther away. God commands us to love our neighbors as ourselves and we can display that in very practical ways every single day in very ordinary ways. Maybe the real problem is that our daily ordinary is far from God’s plan?